You can contact the Consortium at 223-1256 Option 1, toll free 1-866-860-7770 Option 1 or email busing@nwobus.ca. We will be happy to answer any questions or concerns.
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SERVICE AREA
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FAQ’s
Q: What items are not permitted on the bus?
- Alcohol
- Ammunition
- Animals (unless pre-approved service animals)
- Explosives
- Firearms
- Fireworks
- Football equipment/bags
- Hockey equipment/bags (skates may be permitted if they have guards and are encased in a leather/canvas case and the skates must be tied together.)
- Large musical instruments (tuba, drum, trombone etc.)
- Oversized sports equipment
- Skateboards
- Skis/Ski poles
- Sliding equipment
- Water guns
- Weapons
** Any object or material that the Driver, Operator, School or Consortium deems unsafe or dangerous.
Q: My child is in the school band. Can he/she take the musical instrument on the bus?
All musical instruments must be transported in instrument cases and must remain in the case while on the bus. If the instrument is too large to fit under the seat than the instrument can not be taken on the bus.
Q: My child is on the Hockey/Football Team. Can he/she take equipment on the bus?
We do not permit hockey/football bags on the bus. It is a safety issue for all students; if there was an emergency it could hinder the students from exiting the bus and the law requires us to keep the exits free and clear. As well, in the event that the bus must stop suddenly, these types of items can become a danger to students within the bus.
Q: What is the Visible Parent Program?
All Students in JK or SK require a parent/guardian or a student 11 years of age or older to accompany them to and from the bus stop. This is for the safety of your child. Please note that you have to ensure that your JK/SK child is taken to and met at the bus stop as we will not let your child off the bus, if this is not adhered to, your child may be suspended from the bus.
Q: Can I request that the bus driver change my stop time, bus stop or part of the route?
Drivers do not have the authority to make any changes to the route including times, configuration or stops. Drivers are employees of the bus operators and not the Consortium. Bus Operators are under contract with the Consortium and as such both the bus operator and driver must comply with the Consortium’s policy and terms of the contract. A driver cannot and will not authorize requests and could be subject to disciplinary action should this occur. Please do not put your driver in this situation. All requests should be made through the Consortium Office. You should give 24 to 48 hours notice for a change to be made.
Q: Can I place my child on a different bus because he/she is not getting along with another student. I know another bus is in the area and there is room.
The Consortium does not make changes to busing on this basis. If a problem arises the Consortium and/or the Principal of the school will attempt to assist you with this.
Q: If my child is having trouble with other students on the bus, who should I contact?
The school bus is considered an extension of the classroom where students are responsible and accountable for their actions. Any concerns should be discussed with your child’s school principal.
Q: Does the Consortium have a maximum riding time policy?
It is the Consortium’s practice where possible, that the length of time for a student to ride on a bus will not normally exceed sixty (60) minutes one way. In some cases due to geography, routes may exceed 60 minutes.
Q: Should my child be hurt or injured and cannot easily get to school will the Consortium provide transportation?
Students will not be provided with special transportation due to a temporary physical challenge for example a broken leg. If a condition is prolonged, the condition must be supported in writing by a licensed medical doctor, the school must be aware of the condition and physical activity has aldo been limited at school. These will be reviewed on a case by case basis.
