September 28, 2020 8:32:31 PM

Can I request that the bus driver change my stop time, bus stop or part of the route?

Drivers do not have the authority to make any changes to the route including times, configuration or stops. Drivers are employees of the bus operators and not the Consortium. Bus Operators are under contract with the Consortium and as such both the bus operator and driver must comply with the Consortium’s policy and terms of the contract. A driver cannot and will not authorize requests and could be subject to disciplinary action should this occur. Please do not put your driver in this situation. All requests should be made through the Consortium Office. You should give 48 hours notice for a change to be made.